Apex Plumbing and Heating are a local company built on the traditional business values of quality, professionalism and value for money. We deliver the highest levels of service and are proud to consistently exceed our customer’s expectations.
As we are not affiliated to Megaflo or any other manufacturers, we always offer impartial advice and solutions to best meet the customer requirements.
Our mission is simply to deliver a professional service, to every customer, every time. That begins the moment you call, with a courteous greeting, prompt attention followed by a professional and reliable service.
Our punctuality is second to none. People lead busy lives, and we know your time is valuable – that’s why we never keep you waiting. We’re obsessive about timekeeping, so if there’s a delay, you’ll be the first to know about it.
We make no apologies for not being the cheapest! Our charges reflect our professionalism, quality of work and a level of service that we would demand ourselves! We obsess about maintaining our highest standards, and nothing less! This comes at a premium, but it’s the level-of-service and superb value that our customers expect. Cutting corners to reduce cost is wholly against our ethos – we don’t do site work or work for builders!
By using British Standard and WRAS (Water Regulations Advisory Scheme) approved fittings sourced from reputable UK based companies we are confident that we can deliver the best possible service. All our work is fully tested and guaranteed for 12 months
At Apex, we do what we say we’ll do. Our integrity and competence values demand that we account for our words and actions. As a result, we deliver a service that meets or exceeds all expectations of quality and timeliness.
Customer service is our highest priority, and to reinforce this, we adhere to the following guidelines:
- Show up when we say we will
- Do not use high pressure sales or scare tactics
- Do not perform unnecessary repairs just to increase sales
- Always work to the highest standards
- Respect the customer and their property
Apex Plumbing and Heating is like no other company you have used before.
We’re different… and we’re proud of it!
We always work to the best of our ability, we are passionate about our work and we are proud of our results.
So if you are looking for a company that is not only professional and efficient, but consistently delivers the highest levels of customer service, please contact us today.