Water Softener FAQs
- Can a water softener be used with a Megaflo or unvented system?
- Why choose a Dualflo Water Softener?
- Do water softeners restrict the water pressure?
- Do you supply only, or supply and fit?
- What are the installation cost for a water softener?
- Do you need a hard water tap?
- How does the Dualflo water softener work?
- Why do some water softeners have an electronic timer?
- Do water softeners remove existing scale?
- Where will a water softener be installed?
- Can you drink softened water?
- Does softened water taste salty?
- What size water softener do I need?
- What are the maximum flow rates?
- What’s the difference between block salt and tablet salt?
Yes, and we would definitely recommend it!
The key factor is to ensure the water softener is suitable for high flow situations with the minimal resistance. To maintain the optimum efficiency and high performance of a Megaflo system, it should not restrict the water pressure or flow rate. Our Dualflo models are ideally suited to high pressure systems, we fit them, and we know they work extremely well.
We are happy to supply only, or supply and fit. (top)
The Dualflo is a high-end twin cylinder water softener, representing the very latest in water softening technology. It is WRAS approved. It is non-electric, water powered and boasts extremely low running costs in terms of salt and water usage. It is maintenance free, and made locally by the UK’s No.1 manufacturer of domestic water softeners. (top)
Unfortunately, some water softeners do adversely affect water pressure and flow rates despite the manufacturer’s claims! With any mains fed pressurised system, it is important that a water softener does not compromise the high performance of a Megaflo or unvented system. Our Dualflo water softeners are ideally suited to high pressure and high performance systems. Having installed and worked with other brands of Water Softener, we still only recommend the Dualflo Water Softener for a Megaflo or Unvented water system. (top)
Both. We can supply only, or supply and fit. Either way, we are always keen to talk through the customer’s requirements to ensure we supply the most appropriate model for the customer’s water system. Please feel free to contact us for any help or advice.(top)
This varies according to the amount of work involved, but is typically £200-£300. (top)
Whilst it’s safe to drink softened water, it is good practice to keep the kitchen cold tap connected to hard water. Alternatively, a 3-way tap can be used. (top)
A water softener is designed to remove minerals, calcium and magnesium that cause scale and scum. The Dualflo uses a process of ion exchange, whereby the sodium ions in the resin are exchanged with the calcium or magnesium ions in the supply water. When all the ions have been exchanged, the resin is regenerated by flushing through with a salt solution (brine). This process happens automatically and is controlled by a highly accurate displacement water meter, and ensures soft water is produced 24/7. (top)
The timer is set to regenerate overnight with the expectation that no water will be in-use at the time! Not only is this extremely inefficient but it’s simply a waste of salt and water! If no water is used, then flushing the resin is totally unnecessary, and if this happens nightly, the overall inefficiency becomes clear. (top)
Yes, many people overlook this unseen but highly desireable benefit. With the amount of scale we have seen in customer’s pipes and cylinders, this alone is a tremendous bonus, and will drastically improve hot water and heating efficiency, as well as saving fuel and maintenance costs. (top)
This will depend on the particular property and the location of the incoming water main. Typically this could in a kitchen cupboard, a garage, a utility room, outside, basement, loft…pretty much anywhere. The Dualflo does not require any electrical power. Why not arrange a free on-site survey, and a no-obligation written quotation. (top)
Yes you can drink softened water. The World Health Organisation advises that the decision whether or not to drink softened water should be limited only by whether or not you like the taste. However, with all our installations we recommend that hard water is supplied to dedicated drinking outlets, ice making machines and drink making machines. (top)
Not at all. The salt is used for regeneration and does not enter your water supply. The slight increase in sodium in the softened supply is from the sodium ions that are exchanged for magnesium and calcium.
To put this in perspective, there is more salt in a slice of ham or a rich tea biscuit than a gallon of softened water. (top)
Our standard Dualflo water softener is suitable for up to 2 bathrooms with a Megaflo system. For 3 to 4 bathrooms, we have the Dualflo Aquamax, which has a separate larger brine tank. For more than 4 bathrooms, we have larger models and would prefer to discuss specific circumstances and requirements. (top)
The standard Dualflo has a maximum flow rate of 50 l/m, and the Dualflo Aquamax boasts a massive 80 l/m. (top)
The internal workings of the water softeners are exactly the same, it is simply the method of salt loading that is slightly different. The decision comes down to convenience or preference. Block salt is supplied in small packs of 2 x 4kg (8kg total) blocks for ease of handling. Tablet salt is sold in various sized bags – 10kg, 20kg or 25kg and can work out slightly cheaper when bought in bulk. (top)